The Customer Interview

GIANT Team
March 26, 2024
4 min read
CATEGORIES
Downloadable Field Guides

What is it about?

At the heart of any successful concept is the customer interview. It is during customer interviews that you will get validation / invalidation of your assumptions. Customer interviews should continue throughout the development of any new idea, product, or service. Staying close to the customer is key to your success.

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The Customer Interview

Challenge

Approach

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Outcome